Prior to Booking
What does "Admin Hours" mean?
During our "Admin Hours," we focus on responding to emails, inquiries, finalizing contracts, and communicating with our booked clients. You can expect a response from us during these hours. Outside of "Admin Hours," we may not be able to respond promptly, unless you're a booked client with an upcoming event that weekend. These hours also serve as our "Business Hours/Days."
Do you provide previews for hair and makeup for brides prior to contracting them?
In Washington, due to us having a full team, we only provide previews for brides who have contracted us for their wedding date. Any brides who are curious about services with us but are not ready to contract their wedding, we recommend booking a hair and makeup appointment with one of our artists in our Seattle studio.
In Arizona, we provide previews for prospect brides prior to contracting.
​
Can you accommodate a large group or bridal party?
Yes, we specialize in accommodating large groups and have experience working with parties of all sizes. We’ve successfully provided hair and makeup services for groups as large as 15 ladies for weddings. With sufficient notice and availability, we can ensure your entire party is beautifully styled and ready for your special day.
​
Once contracted, am I able to take away services if someone drops out prior to my wedding?
Once a contract is signed, we do not allow services to be removed, so we recommend confirming the final number of people who definitely want services before filling out the inquiry form. After your wedding date is booked and the contract is signed, our artists' schedules are blocked off specifically for your event. Changes in the number of services can impact the minimum requirements and take away work from an artist. If someone drops out, we suggest finding another person who would like to receive services for your wedding. The client is responsible for paying the full final balance, regardless of whether the service is reassigned to someone new or not.
​
Once contracted, am I able to add services prior to my wedding?
Once you’ve signed your contract, you are absolutely welcome to request additional services! Simply email your request at least 14 days before your event. If we have the availability and timing to accommodate the extra services, we’ll send over an addendum to update your original contract. Any newly added services will be charged at the current rates listed on our website.
​
Services Explained
What is a "Onsite Event"?
The "Onsite Event" service is available for our contracted brides who wish to have their Lead Artist style their hair and provide makeup for pre-wedding events. These events can include engagement photos, bridal showers, rehearsal dinners, or even bachelorette parties. We can come to your location (with an applicable mileage fee) or you can visit us at our Seattle studio in Washington.
​
Why is the Elopement rate for Glam Bride higher than regular wedding day rates?
The elopement rate applies to Glam Bride hair and makeup services for the wedding day, with the bride being the only one receiving services outside of Seattle, WA, or San Tan Valley, AZ city limits. As a team of artists, we prioritize bookings that require multiple artists. Therefore, we offer a special rate for booking one of our artists for your date, as our typical wedding day service minimum is $1,050 for larger groups. For elopements, we extend the service time to 3 hours instead of 2 to ensure we have ample time to create the perfect look, perform touch-ups, and provide a relaxing experience.
​
Ready to Book
Love your work! How soon should I book you for my wedding?
We recommend booking as early as possible, as weddings can be scheduled up to 15 months in advance. However, we always do our best to accommodate last-minute bookings, so don’t hesitate to reach out via email to check availability!
​
How is the service minimums broken down so I know how many artists I will have? Does my preview rate go towards the minimum?
For weddings, wedding day service minimums are calculated by the services that will be provided the day of your wedding. Preview rates are not included in that total.​
​
What if I don't need enough services day of my wedding to meet the service minimum?
If you don't meet the service day of minimum based on the services needed for your wedding date, we would add the remaining difference as an additional fee to your final balance. If you later decide to add more services, the fee will be recalculated unless you add more than the fee, in which it would be waived.
EXAMPLE: Bride Wedding Day Hair $225 + 5 Dry Hair Styling $750 = $975 so a $75 additional fee will be applied during Peak Season (minimum $1,050)
​
What is the retainer due to book for weddings?
To secure your wedding date, we require a signed contract and a non-refundable retainer. The retainer is $200 for the bride, plus $50 for each additional service. This amount will be applied toward your final balance, which is due 14 days prior to your wedding date.
​
How long does the hair and makeup services take?
For brides, we allot one-hour for their services on the timeline so if you have both hair and makeup, we will be with you for two-hours on the timeline. For bridesmaids, moms etc., we have them allotted for 45-minutes per service. Flowergirls, junior bridesmaids, mature women and the filter effect are allotted 30-minutes per service.
​
What if I would like to have more than my allotted number of artists to help with timing?
If the timing of your getting ready space—such as venue hours or a shorter timeline—or the convenience of a later start makes it necessary, you can add an additional artist to your team. To add an extra artist, a $300 fee will be applied to your final balance, along with any applicable mileage fees for the additional artist.
​
Is my preview hair and makeup rate added to The Final Wedding Invoice?
After your preview appointment is complete, the total for the service will be due. We can accept all major debit and credit cards and cash (Venmo, Cash App or checks are NOT accepted). All debit and credit card purchases in salon are subject to a 3% processing fee.
​
When is the final balance due?
The Final Wedding Invoice, (wedding day service total + travel fees + additional fee’s - retainer paid), will be due 14 days prior to the wedding date. An invoice will be sent to the contracted client two weeks prior to the wedding date. Services will not be provided until this balance has been paid.
​
Additional Information
What is your travel mileage fee?
We charge $1.15 per mile, round trip, from Urban Worklofts Seattle (WA) or San Tan Valley Library (AZ) to the final getting ready location per artist contracted for your wedding date. If your final getting ready location exceeds 150 miles round trip, a lower rate of $0.75 mileage fee will be charged. For close distances, we have a $50 minimum fee per artist.
EXAMPLE w/1 Artist:
Getting ready location is 65 miles one way: 65 miles away x 2 x $1.15 = $149.50
Getting ready location is 95 miles one way: 95 miles away x 2 x $0.75 = $142.50
​
Are gratuities included in your rates?
Gratuities are not included in our rates and are not required, but they are greatly appreciated if you feel you had an exceptional experience with our team. The average gratuity ranges between 15% and 30% per service. You can tip your artist(s) either through the Final Wedding Invoice or directly on the wedding day using cash or Venmo.
One of the best ways to show your appreciation is by leaving a review on Google about your experience with our team. We value and appreciate each review. Additionally, we would love to receive any professional photos from your photographer to feature in our portfolio.
​
Do you charge additional processing fees and taxes?
Our wedding day rates, as listed on our website, include all processing fees and taxes. This means you won’t need to worry about any additional charges—what you see is what you pay.
Do you work on holidays?
We do work on holiday weekends, but please note that there is an additional fee of $100 per artist for the following holiday weekends, among others: Memorial Day, 4th of July, Labor Day, Halloween, Thanksgiving, Christmas, and New Year’s. This additional fee is a direct bonus to the artists working on your wedding.
​
How can I guarantee that Brooke will be my lead artist in WA?
Brooke Galasso is now full-time in Arizona and is not guaranteed to be the Lead Artist for weddings in Washington. If you would like Brooke to be your Lead Artist in Washington, please submit an advanced request via email. If Brooke is available and approves the request with sufficient notice, a $400 additional fee will be added to your final balance. This policy does not apply to bookings in Arizona.
​
How far is your team willing to travel? How does the travel fee work for far distances?
Our team is happy to travel as far as needed, though longer distances will incur higher travel fees. For weddings with a roundtrip travel distance greater than 250 miles from Urban Worklofts Seattle (WA) or San Tan Valley Library (AZ), a one-room, one-night accommodation will be required, which will be booked by Onsite Beauty Artistry. We strive to find the most affordable and suitable accommodations. Once the contract is signed and the retainer is paid, we will secure the booking to lock in the best rates. Both the travel fee and accommodation cost will be added to your final balance. For out-of-state or destination travel, a custom package will be created to meet your needs.
​
What about travel to Chelan, a San Juan Island, or a town within the Olympic Peninsula, WA? What are the travel fees?
We travel to these locations for weddings, with a flat $250 travel fee. For these destinations, we also require a two-night, one-room accommodation, which will be booked by Onsite Beauty Artistry. We will do our best to find the most affordable and suitable accommodations. Once the contract is signed and the retainer is paid, we will secure the booking to lock in the best rates. Both the travel fee and accommodation cost will be added to your final balance.
​
Contracted Brides
How do I prepare for my preview?
We have outlined EVERYTHING you need to know about your preview located on our page "EVERYTHING PREVIEWS". Once you have read through everything and have any more questions, send us over an email and we can help answer anything!
When will I know who my Lead Artist is?
You will find out who your Lead Artist is once we reach out to book your preview appointment roughly 3 months prior to your wedding date. As we contract weddings for the season, Artists may be switched around due to scheduling but will be set by then.
​
Wedding Day Details
What brand of makeup products do you use?
We carefully select the highest-quality makeup products to ensure your look is long-lasting, flawless, and photographs beautifully. Our kit features a curated selection of favorites from top brands, including MAC, IT Cosmetics, Urban Decay, Fenty, Tarte, Anastasia Beverly Hills, Laura Mercier, NARS, Oliveda, and more.
Do you offer airbrush?
We do not offer airbrush makeup. Instead, we specialize in traditional makeup application, which is often preferred for its versatility. Traditional makeup allows for customizable coverage, works beautifully on a variety of skin types—especially dry skin—and offers precise application using professional brushes for a flawless finish.
​
How do I prep for my hair and makeup service?
We have outlined EVERYTHING you need to know about how to prep your hair and skin for your services, located on our page "WEDDING DAY". Once you have read through everything and have any more questions, send us over an email and we can help answer anything!
​